Tanner Shared "OB Exam 1" - 7 Picmonics
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OB Exam 1
Job Characteristics Theory
- Meaningfulness
- Variety
- Identity
- Significance
- Responsibility for outcomes
- Autonomy
- Knowledge of results
- Feedback
Unfolding model of turnover
- Shock
- Script
- Image Violations
- Job Satisfaction
- Search
Organizational Behavior
- pull from W2_Mon slide 7 once headers are fixed
Organizational Commitment
- Affective commitment
- Erosion model
- Social influence model
- Continuance commitment
- Embeddedness
- Normative commitment
Job Performance
- Citizenship Behavior
- Counterproductive Behavior
- Task Performance
- Adaptive
- Creative
- Interpersonal
- Organizational
- Personal Aggression
- Political Deviance
- Production Deviance
- Property Deviance
- Routine
- Task performance
- Citizenship behavior
- Counterproductive behavior
Methods of Knowing
- Method of experience
- Method of intuition
- Method of authority
- Method of science
Talking about poor performance
- Avoid absolutes
- Avoid chitchat
- Avoid focusing on intent
- Clarify expectations
- Document in writing
- Don’t delay
- Listen
- Make no excuses
- Provide examples
- Stay away from “Why?”
- Watch for code words
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